Our standard delivery time for orders within Germany is 7-10 working days. As soon as your order has been dispatched, you will receive a tracking number by email. Use this number to conveniently track the status of your order.

We offer a 30 day refund and return policy. If you wish to return a product, please contact us and we will advise you of the designated return location. Once we receive the returned item, you will be refunded the full amount minus the shipping fee of 99 euros to your original payment method.

Contact our customer support team immediately. We offer a 1-year warranty and have qualified technicians available for repairs."

Yes, all DeutscheFahrrad bicycles have CE certification and are approved for use on German roads.