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German Bike

The future of micro mobility starts here.

FAQ

Our standard delivery time for orders within Germany is 7–10 business days. Once your order has been shipped, you will receive a tracking number by email. Use this number to conveniently track the status of your order.

We offer a 30-day refund and return policy. If you would like to return a product, please contact us, and we will provide you with the designated return location. Once we receive the returned item, the full amount minus the shipping costs of €99 will be refunded to your original payment method.

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